Privacy Policy - Ergosoft AG

1. Introduction

ErgoSoft AG, based in Switzerland, is committed to protecting your personal data. This Privacy Policy explains what data we collect, why we collect it, and how we use it when you visit our website or interact with us online.

2. Who We Are

Ergosoft AG
Moosgrabenstr. 13
CH-8595 Altnau, Switzerland
Email: es.info@ergosoft.net
Phone: +41 71 694 6666

Our data protection representative is:
Anna Tobler
Email: es.info@ergosoft.net

3. What We Collect

We may collect the following personal data:

• Name and company affiliation
• Contact details (e.g., email address)
• Demographic data (e.g., address, postal code, preferences)
• Login and account details (if registered)
• Files downloaded in the “My Account” area
• Responses to customer surveys or marketing campaigns

If you register on our website, we store your personal data in your user profile. You may view, edit, or delete your profile data (excluding username). Website administrators can also access this data.

4. How We Use Your Data

We process your data based on your consent, a contractual obligation, legal requirements, or our legitimate interest in providing and improving our services.

We use your data for the following purposes:

• Internal record keeping
• Improving our website, products, and services
• Sending you relevant product news or offers (if opted in)
• Conducting occasional customer research
• Customizing your website experience

5. Data Retention

User profile data is retained until you delete your account or request removal. This can be done via the "My Account" area or by contacting us directly.

6. Security

We implement appropriate physical, electronic, and organizational safeguards to protect your data against unauthorized access, disclosure, or loss.

7. Cookies

Our website may use cookies to support basic functionality and enhance your experience. If we use any cookies for analytics or marketing purposes, we will notify you via a cookie banner and request your consent in accordance with applicable data protection laws.

8. Data Transfers

Your personal data may be transferred to countries outside Switzerland or the EU/EEA, but only where adequate data protection measures are in place, such as:

• Swiss or EU adequacy decisions
• Standard Contractual Clauses (SCCs)

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies individually.

10. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to data processing under legitimate interests

To exercise these rights, email: es.info@ergosoft.net

11. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted at https://ergosoft.net/privacy-policy/. Continued use of the website after changes constitutes acceptance of the revised policy.